Trust
Seven public commitments.
These are not aspirational. They are constraints on the product. Each one is enforced in code, in writing, or in policy. Any of them being violated is grounds for you to leave and tell people why.
We pin this page in the footer of every email and every page of the product. The list does not shrink.
- 01
No affiliate partnerships, ever.
We never recommend tools that pay us a commission. If we suggest a tool, it's because we use it ourselves or because we believe it's the best for the job. The day we accept a referral fee is the day this commitment is broken in public.
How this is enforced: Policy. Internal review of any tool recommendation that ships.
- 02
No ads in the product.
You're paying us. We are not selling your attention to anyone else.
How this is enforced: Product policy. No advertising surface exists in the app.
- 03
No ad-spend take rate.
Our pricing is flat. We never make more money when you spend more on ads. Our incentive is to make your audits good enough that you renew — not to inflate your budget.
How this is enforced: Pricing model. Listed publicly on /pricing. Reviewed in ADR-002.
- 04
No automation that touches your account.
We connect to Meta with the ads_read scope only. We cannot pause your ads. We cannot change your budgets. We cannot delete anything. We can only read, analyze, and advise. You keep control.
How this is enforced: Meta OAuth scope is hard-coded in apps/api/app/services/meta/oauth.py. ADR-001.
- 05
Statistical honesty.
Every finding shows a confidence percentage. When confidence is below 90%, every finding includes a 'what would change our mind' section. The headline waste number on the verdict screen sums only high-confidence findings. When we do not know something, we say so.
How this is enforced: Enforced in code. The narrative service refuses to generate a low-confidence finding without 'what would change our mind' content.
- 06
Open methodology.
Every detection rule we run is documented on our public methodology page. You can read exactly how we decide what is a finding — what we count as evidence, where the rule can be wrong, and how we estimate dollar impact — before you pay us a dollar.
How this is enforced: See /methodology. One page per detection, generated from the same code that runs the audit.
- 07
Customer-owned data.
You can export every piece of data we hold about your account, in JSON. You can delete your account at any time, and we wipe your data within 30 days. No dark patterns in the export flow. No retention games.
How this is enforced: Data export and deletion endpoints documented in /privacy.
If a commitment is ever broken, we tell you.
If we ever change one of these, the change goes here first — with a date, a reason, and a name on it. Until then, this page is the promise.